1. Introduction
Welcome to The Old’e English Shaving Shop.
We are committed to protecting your privacy and ensuring that your personal information is collected, used, and disclosed in compliance with applicable South African laws. This Privacy Policy outlines how we handle your personal data when you visit our website, interact with us, or make use of our services.
2. Who We Are
The Old’e English Shaving Shop
Address: Lansdowne House, 193 Voortrekker Road, Maitland, Cape Town, 7405, South Africa
Contact: admin@englishshavingshop.com
3. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Payment Information: Credit/debit card details and billing address.
- Order Information: Details of products you have purchased, delivery preferences, and other transaction-related information.
- Usage Data: Information about your interactions with our website, including IP address, browser type, device information, and browsing patterns.
- Communication Data: Any communication you have with us, including emails, customer service interactions, and feedback.
4. How We Collect Your Information
We collect information in the following ways:
- Direct interactions: You may provide us with your personal details by filling out forms or corresponding with us by post, phone, email, or otherwise.
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties or publicly available sources: We may receive personal data about you from various third parties, such as analytics providers or advertising networks.
5. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances:
- To process your orders and manage your account.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To administer and protect our business and this website.
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of our advertising.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personally Identifiable Information (PII) to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
8. Your Legal Rights
Under South African data protection law, you have the right to:
- Access Your Information: Request a copy of the personal information we hold about you.
- Correct Your Information: Request correction of inaccurate or incomplete information.
- Delete Your Information: Request deletion of your personal information, subject to certain exceptions.
- Object to Processing: Object to processing your personal information under certain circumstances.
- Withdraw Consent: Withdraw your consent to processing your personal information at any time.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
11. Access to Your Information
You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to: Lansdowne House, 193 Voortrekker Road, Maitland, Cape Town, 7405, South Africa.
12. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
13. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with a new effective date.
